As a practitioner of engagement and delivery management, Grace has more than 20 years hands-on experience and has worked with a number of global industry players. Grace has played some very important roles in a number of very large engagement programs that is where she has gained her valuable management experience of dealing with complexity, uncertainty, dynamics, and lifecycle management. Grace has 6 years classroom-setting academic teaching experience in higher education incl. Simon Fraser University (SFU). She has been working with UBC Continuing Education on online programs (BSA/BA/PM) since 2007. In addition to her MEng and BSc in Computer Engineering, Grace obtained her MBA in Management of Technology from SFU in 2003 and acquired her PMI PMP designation in 2004, PMI PgMP in 2012 in good standing.