Customized Programs for Groups and Organizations

For over 30 years, the UBC CS Centre for Intercultural Communication has developed and delivered customized educational programs for individuals and groups, from international and Canadian-based organizations. From in-house workshops on strengthening diverse teams to one-to-one coaching for success with North American counterparts, these programs are designed with your specific interests in mind.

Programs for International Professionals

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Canada-China Professional Exchange Programs

中文

Since 1982, the University of British Columbia (UBC) Continuing Studies has offered training programs and services specifically developed to match the needs and interests of Chinese professionals.

In 2009, UBC was recognized and certified by China State Administration of Foreign Experts Affairs (SAFEA) as an official designated training centre for programs for Chinese government organizations.

Lectures Combined with Site Visits
Designed with participants' experience and career focus in mind, we combine theory with practice through lectures and arranged site visits to companies and government departments, giving you the chance to interact with leading academic and experienced practitioners in your field.

Professional Interpretation and Intercultural Expertise
All training programs are offered through professional interpretation in Mandarin and some lecture materials may be translated as well. The programs are facilitated with intercultural expertise to ensure that you have the substantial opportunities to exchange knowledge effectively with your Canadian counterparts.

Flexible Program-Length
Explore two- to four-week short-term programs, or engage in long-term programs of up to one year. The length of the program can be adapted according to your needs and the SAFEA guideline requirements.

UBC Awards of Completion
Upon completion of the program you will receive a University of British Columbia Award of Completion at a farewell reception.

Variety of Program Topics
We can design professional exchange programs over a wide range of topics. Recent customized programs have included:

  • early childhood development
  • secondary school education
  • teaching methodology
  • ageing and social services
  • media and communications
  • sustainable development
  • construction
  • arbitration.

Client List

  • Arbitration Commission of Xiamen
  • China National Committee on Ageing
  • Hubei Public Health Bureau
  • Human Resources professionals from Jin Shan District, Shanghai
  • Human Resources professionals from Qing Pu District, Shanghai
  • Qinghai Housing and Urban-Rural Development
  • Shanghai Jin Shan Education Bureau
  • Shanghai Media Group
  • Shanghai Municipal Auditors
  • Shanghai Population and Family Planning Commission
  • Shanghai Port Administration
  • Shanghai Pudong Sports Commission

Please contact us at +1.604.822.1437 or email for more information.

Programs for International Managers

Together with the Sauder School of Business, we have developed multi-dimensional programs which integrate key business, management, and communications components essential to international professionals. Over 1,000 managers have attended our Integrated Global Management Programs from leading Korean, Chinese and Latin American organizations such as Korea Telecom, POSCO Steel, LG Group, and Korea Heavy Industries and Construction Company Ltd., Finning, ITESM, and the Chinese Ministry of Transportation.

  • How successful are the relationships you have with your international suppliers, distributors and consumers?
  • How confident is your staff communicating in International English when conducting business globally?

Some examples of program content include:

  • how to negotiate with international clients, colleagues or partners
  • strategies to effectively manage specific areas of conflict or miscommunication within your organization
  • development of skills to effectively engage with culturally diverse team members
  • learning how to adapt your management and leadership style to become more interculturally effective.

Please contact us at +1.604.822.1437 or email for more information.

Executive Development Programs

The Centre for Intercultural Communication offers an Executive Development Program that combines sessions in building effective intercultural communication skills along with meeting arrangements with appropriate representatives of government and non-government agencies who are involved in the areas relevant to a defined research or professional development plan.

The courses are designed for international researchers and the program includes:

  • formal and informal assessment of the participant’s communication needs and interests,
  • introduction to Canadian society and systems
  • coaching sessions or small group instruction to build a range of effective intercultural communication skills,
  • arranging meetings with appropriate representatives of government and non-government organizations
  • providing support and academic advising for report writing in English
  • developing skills to deliver effective presentations in professional settings
  • identifying selected course offerings, seminars, workshops, field trips and conferences pertinent to participants’ area of interest.

The program provides participants with access to all regular facilities of the University of British Columbia including eleven campus libraries, and wireless high-speed internet service while on the campus.

Please contact us at +1.604.822.1436 or email for more information.

Programs for Canadian Organizations

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Customized Diversity Workshops and Consultations

Workplaces are changing and becoming more diverse around the globe. As Western Canada's leading cross-cultural training institution, our innovative methods help organizations cultivate a work environment that values diversity, enabling them to build high performance multicultural and international teams and communities.

  • Would you like to know how well your organization responds to and handles diversity?
  • Have you noticed any disconnect or miscommunication between co-workers from different cultures in your organization?
  • Are you looking for strategies to help people from different backgrounds work well together?
  • Are you looking for ways to more effectively communicate with your diverse client base?
  • Do you want to ensure that the talents and expertise of your diverse workforce are being accessed and drawn upon for full employee engagement?
  • Do you want tips and strategies for working through the challenge of diverse teams to be able to access the increased innovation and creativity that diversity can offer?

Please contact us at +1.604.822.1435 or email for a consultation on services to best meet your organizational needs.

Intercultural Training for International Employee Relocation

The success of your organization abroad depends on the ability of your people to adapt and work effectively in a new cultural environment. Our programs prepare employees and their families to successfully adapt to the business environment and lifestyle of a new location.

Moving overseas can be an exciting yet exhausting and anxious time. Our intercultural training sessions will help your employees and their families make a smooth transition to their new environment, and succeed in their international assignment. Our programs allow all participants to:

  • learn about the host country
  • gain invaluable knowledge about host-country systems and business practices
  • understand the behaviours of your foreign counterparts
  • apply principles for effective intercultural negotiations
  • establish and build successful working relationships

Pre-Departure Briefings
This program is for internationally bound employees, managers and their families. Participants in this program:

  • learn about the host country to which they are being relocated (health, education, climate, safety; history and religion; political and social environment)
  • gain invaluable knowledge about host-country systems and business practices
  • understand the behaviours of their foreign counterparts
  • apply principles for effective intercultural negotiations
  • establish and build successful working relationships

On-Site Cross-Cultural Adaptation Training
This program is for foreign national employees, managers and their families who are relocating to Canada for short and long - term periods. Participants in this program:

  • transition and adapt more quickly to their new Canadian environment
  • learn about Canadian business practices and management styles
  • enhance communication between you and your Canadian colleagues
  • practice interacting in social and workplace settings
  • become familiar with British Columbia’s education system
  • know how to access community resources and services
  • increase their confidence in their ability to live and work in Canada

Return Debriefings
This program is for employees, managers and their families that are returning to their home country after having lived and worked abroad on international assignment. Participants in this program:

  • transition and re-adapt more effectively into their personal and professional lives
  • recognize the signs and symptoms of reverse or ‘re-entry’ culture shock
  • understand the sources and ways to manage reverse culture shock
  • develop strategies to apply their international experience as intercultural skills
  • access the increased innovation and creativity that diversity can offer.

Please contact us at +1.604.822.1436 or email for more information.

HRMA Accredited Courses

The BC Human Resources Management Association has accredited some of our workshops for guaranteed Certified Human Resources Professional (CHRP) recertification credits. These practical- and diversity-related sessions are open to HR professionals and those with managerial experience who want to increase their knowledge, skills and abilities. View current offerings here.

Customized Programs

 

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